Social Media is an ever increasing need for small businesses.
Small businesses need it:
- to keep up with competitors;
- to understand clients;
- and, to look better.
But social media is only a small part of the public relations picture.
Social media can make or break a business, but with the sudden adoption of social media into society, it's safe to say 'a lack of social media will break a business'. Which is why small businesses need to get social media, and get it right.
Here are a few tips to keep your business afloat with social media:
- Have a consistent voice, not an annoying one.
Tweet at least, but no more than, once a day. Post on facebook no more than once a week, unless the message is important. Over-saturating consumers is never a good thing.
- Keep it relevant. Don't communicate anything that doesn't relate to your business.
No tweets of how cute your cat looks.
- Be aware. Take note of who 'likes' and 'retweets' and how many people did so. Also take note of the conversations that take place regarding your product. This information is invaluable!

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